Fraud & Consumer Protection
Robocall Protections and How to Report Them
Federal law limits who can robocall you and when. Here is what the FCC rules actually protect, how to block…
When a Store Will Not Honor a Posted Price
A shelf tag says one price and the register says another. Here is what the law actually requires, where state…
Click to Cancel: Ending Subscriptions You No Longer Want
The FTC’s click-to-cancel rule was struck down in court, but real protections against subscription traps remain. Here is what still…
Debt Collectors and the FDCPA: What They Cannot Do
Federal law sets hard limits on debt collectors: call times, call counts, threats, and lies. Here is what the FDCPA…
The 3-Day Right to Cancel: When It Applies
The FTC Cooling-Off Rule gives you three business days to cancel certain sales made at your home or a temporary…
Getting a Refund or Repair on a Recalled Product
When a product is recalled, the remedy is free: a refund, repair, or replacement. Here is how to find what…
Reporting an Unsafe Product to the CPSC
A ten-minute report at SaferProducts.gov is how dangerous products get recalled. Here is what the CPSC covers, how to file,…
Car Seat Recalls: Checking Yours by Model
Car seats get recalled more often than most parents realize. Here is how to check yours by model number and…
Drug Recalls: Where the FDA Lists Them
Most drug recalls never make the news. Here is where the FDA actually publishes them, how to check your lot…
The Three Recall Classes and What They Mean
FDA recalls come in Class I, II, and III, and the number tells you how seriously to take one. Here…